PRIVACY POLICY & SMS TERMS

Coach JPMD, LLC d/b/a Health ReExamined

Last Updated: 02/26/2026

1. Introduction

Coach JPMD, LLC d/b/a Health ReExamined (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information and health information.

This Privacy Policy explains:

• What information we collect
• How we use your information
• Our SMS communication practices
• How we protect your information
• Your rights
• How we share information

This Policy applies to:

• www.healthreexamined.com
• Telehealth services
• SMS and email communications
• Online forms and scheduling platforms

2. Information We Collect

A. Personal Contact Information

We may collect:

• Full name
• Email address
• Phone number
• Mailing address

This information is collected when you:

• Submit a contact form
• Schedule an appointment
• Subscribe to communications
• Communicate with us directly

B. Protected Health Information (PHI)

If you become a patient, we may collect:

• Medical history
• Symptoms
• Medications
• Lab results
• Insurance information
• Telehealth consultation data

PHI is governed by HIPAA and our Notice of Privacy Practices.

C. SMS Consent Information

If you opt in to receive SMS messages, we collect:

• Your mobile phone number
• Date and method of opt-in
• Records of consent
• Message delivery records
• Opt-out requests

D. Website Usage & Technical Data

When you visit our website, we may collect:

• IP address
• Browser type
• Device type
• Pages visited
• Time spent on pages
• Referring website

This data may be collected through cookies or analytics tools.

3. How We Use Your Information

We use your information to:

• Provide telehealth services
• Schedule and confirm appointments
• Send billing notifications
• Communicate care plan updates
• Respond to inquiries
• Improve website functionality
• Analyze marketing performance
• Maintain regulatory compliance
• Prevent fraud and protect security

We do not sell your personal information.

4. SMS Communications & Opt-In Details

If you provide your mobile number and opt in, you consent to receive SMS messages from Health ReExamined related to:

• Appointment reminders
• Scheduling updates
• Billing notifications
• Care plan communications
• Service-related updates
• Limited promotional messages (if consented)

Message frequency varies.

Message and data rates may apply.

You may opt out at any time by replying:

STOP — to cancel
HELP — for assistance

After replying STOP, you will receive a confirmation message and will no longer receive SMS messages unless you opt back in.

Consent to receive SMS messages is not required as a condition of receiving healthcare services.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Improve user experience
• Analyze website traffic
• Measure marketing effectiveness

You may disable cookies through your browser settings; however, some website features may not function properly.

We may use third-party analytics providers to assist with website performance analysis.

6. Data Security & Protection

We implement administrative, technical, and physical safeguards to protect your information, including:

• Encryption of electronic PHI
• Secure telehealth platforms
• Access controls
• Staff privacy and security training
• Secure hosting environments

While we take reasonable precautions, no system can guarantee absolute security.

7. Disclosure of Information

We may share information in the following limited circumstances:

A. Treatment, Payment, and Healthcare Operations

As permitted under HIPAA.

B. Service Providers

We may share information with vendors who assist with:

• SMS messaging services
• Email delivery
• Scheduling platforms
• Payment processing
• IT support

These providers are contractually required to safeguard information.

C. Legal Requirements

When required by law.

8. Mobile Information Sharing Statement 

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing to subcontractors in support services, such as customer service and SMS platform providers, is permitted.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

9. Your Rights

If you are a patient, you have the right to:

• Access your PHI
• Request corrections
• Request an accounting of disclosures
• Request restrictions
• Request confidential communications

Website users may:

• Opt out of marketing emails
• Opt out of SMS communications
• Request deletion of non-PHI personal information (subject to legal limitations)

10. Children’s Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal information from children without appropriate consent.

11. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised “Last Updated” date.

12. Contact Information

Coach JPMD, LLC
d/b/a Health ReExamined

5290 Applegate Drive, Spring Hilll, Florida 34606
Phone: 813-435-5464
Email: [email protected]
Website: www.healthreexamined.com